Incredible breakfast included!

an unforgettable stay with gorgeous sea views and exceptional service awaits you at gramercy tulum!

Incredible service and breathtaking views.

We just came back from a 5-night stay, and the rooftop pool was perfect for relaxing after our morning yoga sessions. The breakfast at Olivia was a daily treat, especially the smoothies, and our room was super spacious and well-decorated. The only bummer was that the Wi-Fi could be a bit spotty at times, but it didn't really take away from our awesome experience! 🌴

A chic getaway with quirks

Waking up each morning was pure bliss, as we enjoyed breakfast at Olivia with stunning views of the beach. Criselda’s towel designs made our stay feel special!

However, we faced some inconveniences, like missing coffee deliveries and feeling a bit overlooked compared to others indulging at the rooftop pool. The noise from neighbors was also bothersome.

Just returned from a 5-night stay at Gramercy Tulum, and it was an incredible experience. The King Suite with Balcony was spacious and beautifully decorated, making it a perfect retreat. The restaurant featured fantastic breakfast options, and the staff were friendly and attentive, especially our waiter Calletano.

Some areas felt restricted for outside food and drink.

perfect for exploring the best of tulum's attractions and parks

I loved being just a few steps from both the stunning Sunrise Beach and vibrant local eateries like Casa Banana Steak House, making it super easy to stroll around and soak in the lively atmosphere. after spending each day walking through the charming streets and relaxing in beautiful parks, coming back to our comfortable King Suite with Balcony made it all the more enjoyable.

King Suite with Balcony was spacious, but restricted access to some pool areas was disappointing.

The stay was relaxing and enjoyable. The King Suite Balcony was spacious and well-decorated. Staff were friendly and attentive, providing excellent service. The dining options were good, especially breakfast. Beautiful beachfront with access to pools made for a great getaway. 🌴

I just returned from a 5-night stay, and we absolutely loved the amazing breakfast options and the spacious King Suite with Balcony, although the pool areas felt a bit limited for seating.

The King Suite with Balcony offers spaciousness that sets it apart, making relaxation easy. The beachfront access is impressive, allowing for quick dips in the ocean without a long trek.

The hotel runs off a diesel generator, which contradicts its ecological claims and raises concerns about sustainability. Several areas of the property felt restricted for outside food and drink, limiting options and creating an exclusive vibe. Additionally, there were minor inconveniences like the seating arrangements near the pools, which felt limited at times, affecting comfort during peak hours. The room, stylish as it may be, didn't offer the quietude I expected, which could affect light sleepers.

The hotel looks stunning, chic, and modern. The room was spacious and nicely designed, with a balcony that provided great views of the beach. Breakfast at Olivia was fantastic. Each morning, we had a hearty entree plus coffee or smoothie, and our server, Calletano, was attentive and friendly. The rooftop pools were a highlight. I loved lounging there. However, I noticed a few areas that could use improvement. The hotel operates on a diesel generator, which seemed out of sync with Tulum's eco-friendly image. There were also limited seating options by the pools, which made it a bit hard to find a spot during peak hours. I felt a little overlooked by some staff when not ordering expensive drinks, which was disappointing. Additionally, I expected better service when requesting coffee. it felt inconsistent. The bed was comfortable but could have been quieter at night. Overall, despite these issues, I enjoyed my time and appreciated the beautiful aesthetics of the place.

This hotel offers a chic ambiance with beautifully designed, spacious rooms. I particularly enjoyed the breakfast at Olivia, where the staff provided excellent service every morning. While there could be more seating options near the pools, the open areas of the hotel were very welcoming. Overall, the experience was elegant and enjoyable.

The hotel is beautifully designed, featuring spacious rooms and elegant open areas that are both accessible and welcoming for seniors. I particularly enjoyed the chic ambiance and the attention to detail throughout the property.

More seating options near the pools would be helpful.